FAQs

Are you a New Zealand company?

Yes we are! We are based in Hamilton, New Zealand, and all items are dispatched from there.

 

Do you have all items in stock, or do you order them in as required?

Both! We have some items that are in stock ready to go, but for some items (such as most costumes) we order when you place your order. This means shipping times can vary between items. Standard items that are in stock can be sent within 1-2 working days once payment is processed. If it is at a stockist within New Zealand, then delivery time should be within 10 days. If it is in stock overseas, it will take 2-3 weeks for delivery, unless otherwise stated in the product description.

 

You are Weissman stockists, are you able to order something for me?

Definitely! We have limited items displayed for Weissman, but we are able to order anything off their website (as long as they have it in stock). If there is something in particular you are after, contact us and we can order it for you!

 

Can you order any items from PW Dancewear?

Yes we can! We are certified retailers with PW Dancewear, so anything you see in their catalogues we can order. Please get in touch with us if there is something you would like to order that we don’t have advertised, or if you are interested in ordering an item in a particular colour or fabric.

 

Can you order group costumes, or do you just sell individual items?

Yes we can order costumes and dancewear for groups. Contact us through our website, or send us an email at info.danceboxnz@gmail.com, with the details for what you would like to order.

 

I can only see one or two sizes in an item; does this mean you don’t have other sizes in stock?

Some items we only get in limited colours and quantities, and this will be shown in the options displayed on the product pages. Generally, there will also be a note in the product description to say that this is a limited item. If you have any questions about an item, or want to know if it is possible to get another size, send us a message.

 

What brands do you sell?

Currently we are authorised resellers for PW Dancerwear, Weissmans, DanzNmotion by Danshuz, Balera, Columbine & Alexandra’s. This means we have an agreement with these retailers to sell their products, and are able to purchase anything from their ranges. If you have seen something you would like, get in touch.

 

How can I purchase items?

You can either send us an email, or a message through our Contact Us page with your order request, and we can then send you the direct debit payment information.

Alternatively, you can add items to the cart and purchase through there. When purchasing through the cart you will have the option of paying by direct credit, credit card, Apple Pay, or Google Pay.

 

Will you be expanding to offer dancewear and costumes for other dance styles? 

Definitely! We want to continue to expand our products and increase our suppliers, so we are able to offer items required for all dance styles. If there is a particular brand you would like us to look at stocking, please let us know!

 

Do you do costume hireage?

Not at this stage, we want to get our online store established first! If this is something you would be interested in, please send us a message and we will save your contact details and let you know if this changes.

  

Do you do international shipping?

We only ship within New Zealand at this stage.